The Effects On Missing A Telephone Call On Your Business!
Are you missing important telephone calls? either being in a meeting or out of the office or simply busy?
Did you know 80% of all business communications take place over the phone? The phone is still the most powerful tool which customers use when they need an answer quickly or seeking help.
It is a critical tool for any business, the last thing you as a business can do is lose those important calls as it shows the customer's lack of productivity.
70% of people will stop using a business whose customer service is poor.
60% will go to rival businesses if you continue not to answer a call.
So what are the effects of missing a call :-
* Creates a bad reputation
* It can produces leads but no business
* Decreases customer lifetime value
* Generates bad mouth advertising
Well if all the above and the below attachment resonates with you or has got you thinking then get in touch to see how we can help you. Scorpius is now offering a professional answering service so you will not miss any calls again and more importantly not lose new business! Contact us to find out more!